There’s currently a lot of pressure on global shipping around the world. As a result, our products are taking longer to arrive into ports. This does unfortunately mean that your dispatch date may change, or your order could be delayed, but rest assured that we’re doing all we can to get it out as quickly as possible. We’ll keep you informed of any updates – just check 'My Account'
You can find the most up-to-date tracking information for your order through ‘My Account’. Once logged in, you will see the below screen.
Click into 'MY ORDERS', then click 'VIEW DELIVERY DETAILS' in the bottom right, the button will look like this:
You can then see the status of your order, delivery contact details and tracking codes. Below is a little break down of what the different status' mean:
Being made: Your item is currently in manufacturing.
Being shipped: Your item is currently on it's way to our distribution centre.
Being prepared for dispatch: Your item is currently in our distribution centre being prepared for dispatch.
Dispatched: Your item is now with the designated courier and they'll be in touch soon to book in delivery.