MADE.COM is unable to participate in the Retail Export Scheme, as this scheme does not apply to goods sold over the internet. As such, MADE.COM is not legally permitted to reimburse VAT charged on purchases made through our website. Please see the HMRC website for further information here
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We are currently receiving a high volume of contacts whilst we are in our sale period. We are committed to our customers and in ensuring we respond to all queries satisfactorily. If you have contacted us we will be responding to your emails shortly please bear with us during this busy time.