We're sorry. There have been some unforeseen delays, which means your order will arrive later than planned. We know this isn't ideal. And we know how excited you are about your order – we can’t wait to see how much you love it, too. Which is why we’re working non-stop to get your item[s] to you as quickly as possible.
There has been a huge increase in demand for homewares and furniture, which puts a lot of pressure on the makers and artisans who craft our products. And, there are also significant port delays, so our deliveries are taking much longer than usual.
How are we improving this? With new distribution centres to speed up dispatches and reduce lead times, so your items are with you sooner. And, we’ve also increased our customer service team, so there’s always someone available to give you support.
You can find delivery information for your order in the 'My Account' section of our website. And you'll always see our most up-to-date view of when we expect to dispatch your product – so this may change over the course of your item[s] journey to us.
If you haven’t set up an account and password, simply enter the email address used to place the order and use the 'forgotten password?' option to see this information.
We know just how much you want to enjoy your new item[s], which is why we’re always finding fresh ways to grow and improve, so each shopping experience with us is MADE even better than the last.