Express Delivery means we already have the product in our dispatch centre. We dispatch Express Delivery products to our delivery partners within 5 - 10 working days

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Yes, if you are using a LED, halogen or filament bulb they can be dimmed.

CFL bulbs however are not compatible.

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Of course! Just add further accessories to your order online and, as long as the wardrobe hasn't left the manufacturers, additions will be delivered at the same time. If not they will be delivered and installed separately by our approved supplier

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We have a great showroom team who are more than happy to help you answer any queries you may have but unfortunately we do not sell products directly from the showroom.

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Of course you can! Just contact us and one of our team will get back to you with the information

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Yes. There's nothing better than getting a real feel for fabric. So, you can order a free fabric pack by creating an account and going to our sample page. You can order up to four samples at a time.

If the sample you're after is not there, it'll be available soon again, so be sure to check back in a week or so.

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Unfortunately, if the chairs are sold as a pair then they are not available for individual purchase. Not all of our chairs are sold in pairs and you can check out our full range of chairs here

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For certain items our team will take away your old furniture which, if in good condition, will be passed on to charity. If your furniture has seen better days don't worry - we'll ensure it is safely recycled

 

Items eligible for this service will display the furniture collection option clearly on their product page and you will have the option to select this service at the checkout stage where the collection cost will then be added to your basket

 

** Please Note: This service is not currently being offered for our Offshore customers. We will only be able to offer a collection service of like-for-like items e.g. if you have purchased 1 sofa eligible for this service, we will only be able to collect 1 sofa in its place and no other type of furniture or additional furniture. If you do have additional furniture outside of this that you wish to dispose of, we have teamed up with the British Heart Foundation who will take away your old furniture for you. If you wish to book a free collection, please book it in here

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As we have limited space we try to showcase our latest additions and most popular products. You can find an up-to-date list of what we have on display in our showrooms as well as information about our opening hours and how to get to us here 

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We want you to be completely happy with your purchase. If your item develops a fault within 12 months from the delivery date, please contact us and one of our advisers will be happy to assist you further

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Yes! All our collections are suitable for LED bulbs

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We would suggest fitting the rear two screws first and then swivelling the top section and fitting the second two holes. You should find that the fittings swivel so that the other two holes become exposed. However you can watch the following video to help

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Installation is quick, easy and hassle-free. Our trained carrier will assembly the wardrobe for you and installation should take approx. 1 to 2 hours to fit (depending on the size and design of the wardrobe)

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We understand. Building furniture isn’t for everyone, so we’re happy to take care of it for you on delivery for selected items
 
Eligible items will display the assembly option clearly on their product page and you have the option to select this service at the checkout stage where the assembly cost will then be added to your basket
 
* Please note that assembly for our fitted wardrobes is included in the delivery fee and not charged separately

** Please note that assembly is only offered on certain products at the moment. This service is not currently being offered for our Offshore customers
 
 
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Firstly, we're sorry you received the wrong product. Please contact us with details of your order and what you've received and we'll get it sorted

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Don't worry! All of our fitted wardrobes are assembled in your room of choice by our experienced carrier group. Even better - this is included in your delivery charge so you will not have to pay any extra for the service

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Our fitted wardrobes come in a large range of sizes so we're sure we'll find something to suit your space. The fitted wardrobes start from 100cm to 270cm in width with a maximum height of 223cm. Just be mindful that this is a free standing product so please allow 8cm ceiling clearance and 4cm wall clearance on one side

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For transit purposes and to limit damage to the furniture, we often store the legs inside the sofa/armchair itself. Please look inside the bottom of the lining of your furniture piece. The legs are usually stored underneath the base in a zipped/sealed compartment

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Our chosen partner have been making wardrobes for over 20 years. They will contact you on behalf of MADE to confirm your order over the phone to book in your delivery date. They will also be delivering and assembling your product for you.

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Not all of our pendants are adjustable – check the product description for more info. Adjustable pendants can be shortened or extended to the maximum length (120cm) on installation, as well as at a later date, by an electrician.

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These are spot clean only and to be kept out of direct sunlight

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We currently don't sell the bulbs separately, however we do indicate on the product pages which bulbs are needed  

 

Please be advised that these are readily available from most hardware/supermarket stores

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The rub test is a back and forth motion that approximates the wear and tear that comes from someone sitting down or getting up from an upholstered seat. 3,000 double rubs equals one year's worth of use

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PU leather is similar to Bi-cast leather and is a man-made material with a split leather backing and a polyurethane coating making it easier to clean and maintain

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We travel from Italy to India to find you the best furniture makers in the world. Some of our products are manufactured abroad, but many are made here in the UK – they'll have the shorter delivery times.

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Please click our showrooms to see where we are and what we have on display.

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We add to our displays regularly so if you can't see the furniture you would like to view this time round, please check again in a few weeks or alternatively contact our showrooms directly. To view the products in ALL of our showrooms, please select Visit Us on the website and select the showroom you wish to visit and scroll to the bottom of the page to see the products on display.

 

We also recommend signing up for our newsletter which will keep you in the loop with all things MADE and will also let you know if we have plans for pop-up showrooms closer to you. Our current showroom locations are:

 

SOHO, LONDON 

REDBRICK, WEST YORKSHIRE

THE MAILBOX, BIRMINGHAM

 

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We hope that it will! But to be sure, take a look down the right hand side of the product page where we provide the packaging dimensions so that you can ensure that your new sofa will be able to pass through your front door, and into your room of choice.

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We currently do not offer this service, please ensure that the area where you would like your new furniture to be placed is clear before the carriers arrive.

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